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OMNIFLOW’s cookie policy has been developed to explain to our users how we use them on our website, ensuring that such users have a safe browsing experience and demonstrating our commitment to protecting the privacy of their data. We assure you we do not sell any information collected by cookies.

What are cookies and what are cookies used for?
Cookies are little text files which are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies work to make your experience browsing our site as smooth as possible and they remember your preferences, so you don’t have to insert your details again and again.

OMNIFLOW uses cookies for improving the performance of its website and the user's browsing experience.

By visiting OMNIFLOW’s website, we may install different types of cookies on your device: functional cookies, performance and analytics cookies and social network cookies.

How to manage cookies on my browser?
Managing your cookies options varies depending on the browser you are using. You can manage the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this).

Be aware that disabling cookies can affect the functionality and also inactivate certain features of this website. Therefore, to ensure the proper functioning of this website, we recommend that you do not disable cookies.

If you have refused the storage of cookies on your device, or if you delete cookies already stored, you will not benefit from certain functionalities that are required in order to navigate on OMNIFLOW's website. If you choose to disable cookies, OMNIFLOW will decline any responsibility regarding consequences related to an ineffective functioning of our website.

Types of cookies used on this website:
- Functional cookies: They help us remember the user’s preferences regarding the site so the user does not have to re-configure and customize the website on each visit. These type of cookies do not store any information that could be used for marketing purposes.

- Performance and analytics cookies: Our website uses Google Analytics, a website analysis service provided by Google. This service uses cookies to collect and analyze information on the behavior of users on OMNIFLOW’s website, including IP addresses. The information collected by Google Analytics is processed to compile statistical reports on the browsing activities of users.

This OMNIFLOW’s website:
(i) uses IP masking and anonymization so Google Analytics removes a part of the user's IP address before using and storing the data.
(ii) does not use neither allows any third party to use Google Analytics to track or collect personally identifiable information about users of our website. The use of these cookies is subject to contractual restrictions with Google, in which is the latter recalls its commitment in using these cookies only for the service provision. Therefore, OMNIFLOW, S.A. informs that there are no activated marketing, advertising options or data sharing with Google.

For more information on Google Analytics cookies, see the official Google Analytics page:

- Cookies related to the use of social networks: These cookies are related to services provided by third parties, such as the buttons "Like" or "Share". They are used to provide you with sharing services with the various social networks. OMNIFLOW has no control over the process used by social networks to gather information relating to the users’ navigation on our website and that is linked to the personal data they hold. We recommend you to read the privacy protection policy for these social networks in order to be aware of the browsing information they can gather using application buttons and their purposes.

You can get more general information about cookies through this page:

If you have any questions or concerns about OMNIFLOW, S.A.’s cookie policy, please email us to:

Privacy policy


Omniflow, S.A., undertakes to guarantee the confidentiality and privacy in the collection and processing of the personal data of its Clients, Suppliers, Partners and Users, fulfilling its obligations under the General Data Protection – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, having for this purpose developed the present Privacy Policy.

Omniflow, S.A. processing of personal data includes data that were obtained throughout the relationship you established with us and following the various interactions with us, as Client, Supplier, Partner or User.


1. Entity responsible for collection, storage, use and processing of personal data

Omniflow, S.A., company with headquarters at Rua Delfim Ferreira, 776 C, 4100-199 Porto, with commercial registry and corporate number 509895948, is the responsible entity for collecting and processing the personal data of its Clients and Users.


Omniflow, S.A. decides the categories of each piece of data collected, its treatment and the purposes that will be given to it. It will be considered as "processing of personal data" all procedures performed in an automated and non-automated way that allow the collection, organization, storage, modification and transfer of personal data.



2. Purposes of personal Data Processing

Omniflow, S.A. treats Clients, Suppliers, Partners and Users personal data to meet legal requirements and for the following purposes:

  1. Signing of contracts between with us;

  2. Relationship management with our Clients, Suppliers and Partners, in the scope of our products supply and / or provision of services.

  3. Being able to contact our Clients, Suppliers, Partners and Users by email or post mail.

  4. Providing Clients, Suppliers, Partners and Users information and promotional actions about our activities, products and services or new products and services that we consider of interest.

  5. Invite our Clients and Partners to events organized by Omniflow, S.A..

  6. Conduct questionnaires about the quality of the services and products we offer.

  7. Improve the navigation in our website and other pages created and managed by us and customize the User experience.

You can get to know us better at;


3. Data storage and retention

Omniflow, S.A. will keep the data provided while maintaining the relationship that motivated its treatment or during the years necessary to fulfill legal obligations, resolve responsibilities that may arise and as long as the recipient does not exercise their right to withdraw or oppose treatment.

Your personal data may be communicated to service providers of Omniflow, S.A., for the purpose of providing services, and to judicial, tax and regulatory authorities, for the purpose of complying with statutory requirements.


4. Personal Data Security Measures

The personal data will only be collected after Omniflow S.A. obtains the express consent of its Clients, Suppliers, Partners and Users, and it will be treated safely and in accordance with the current legislation, namely through the storage in a secure and protected database, never being used for any purpose other than that for which the consent was obtained.

However, the use of the Internet entails risks, and may result in fraudulent situations or computer attacks by third parties, even though Omniflow S.A. uses all means at its disposal to avoid such situations. Whenever there is a breach, loss or violation of personal data that is likely to pose a significant risk to the rights and freedoms of its Clients and Users, Omniflow S.A. will:

- Notify the control authorities as soon as possible;

- Communicate the situation in a timely manner to the owner(s) of the data concerned.


5. Cookie Policy

Omniflow S.A. will use data storage devices, also known as "cookies", only when the User gives his/her/its prior consent, as indicated in the browser pop-up window when he/she/it accesses our website (

Our Users may take notice of the other terms and conditions of Omniflow S.A.´ Cookies Policy in the following link:

Omniflow S.A. also informs that it does not sell any information obtained through cookies and other data storage mechanisms.


6. Your Rights

At any time, you have the right to access your personal data, as well as, within the limits of the contract and the Regulation, to rectify, to change and to cancel them, oppose their treatment, withdraw consent and exercise the other rights provided by law. If you withdraw your consent, this does not compromise the lawfulness of the treatment made up to that date.

You are entitled to:

  1. have your data processed in a fair, lawful and transparent way;

  2. be informed about how your personal data is being used, an example being this privacy policy;

  3. access personal data we hold about you;

  4. require us to correct any mistakes in your personal data;

  5. require us to delete personal data concerning you in certain situations where there is no good reason for us to continue to process it;

  6. request that we transfer your personal data to you or another service provider in a simple, structured format;

  7. object at any time to processing of your personal data for direct marketing purposes;

  8. object in certain other situations to our continued processing of your personal data; and

  9. otherwise restrict or temporarily stop our processing of your personal data in certain circumstances. 
    To exercise these rights, you may send an email to or a letter to Omniflow, S.A., Rua Delfim Ferreira 776C, 4100-199 Porto, Portugal, mentioning:

  10. The full name of the data subject (also known as data owner) and a telephone number, address, e-mail address or other means to be notified of a response to your request.

  11. A clear and correct description of the personal data to be rectified or modified and / or the reasons why you intend to exercise any of the rights too access, rectify, cancel and oppose.

  12. Any element or document that allows the location of your personal data (nonmandatory requirement).

  13. In the case of a request for rectification of personal data, the owner must indicate the modifications to be made and send documentation that supports therequest.


Omniflow S.A. reserves the right to readjust or modify this Privacy Policy, whenever this is justified.

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